Rental Insurance
Insurance is one way of managing the risks related to accidents and disasters that can and do happen. If you aren’t adequately insured, then it could leave you or your organization in financial ruin. When you buy insurance, you transfer the cost of a potential loss to the insurance company in exchange for a fee, known as the premium.
Why do I need Liability Insurance?
If you are hosting an activity or event at the Tanglewood Park Community Centre insurance is mandatory. Because of your operations, or actions, you are open for possible suit from Third Parties. You may not be liable, but you will need to be defended in court. A liability policy pays for this defense as well as any costs found against you. Liability insurance is designed to protect against claims of bodily injury or property damage, person injury liability, medical payments and tenant’s legal liability.
Streamlined Process: Renters will work directly with the insurer to get a quote.
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- Submit your initial rental request using our on-line reservation booking form.
- Once your rental permit is issued, we will direct renters to the Instant Risk Coverage (IRC) website and Duuo event insurance platform (Duuo Partner) to purchase insurance.
- When requesting the certificate of insurance from your insurance company, the “City of Ottawa” and “Tanglewood Hillsdale Residents Association Inc” must be named as additional insured.
- Insurance can be purchased online (as indicated in #2 above). Renters will create a profile, answer a questionnaire, and receive an instant quote. Renters can then purchase coverage via credit card.
- Renters are always welcome to shop around and seek insurance elsewhere.
- Automated Insurance Certificates: If the renter buys insurance through IRC or Duuo, the certificate will be automatically emailed to all parties (the renter, the community association, and the City).
- Streamlined Payment: As the renter will be paying the insurer directly through the portal, there will be no further need for community partners to process insurance premium payments, and forward cheques or summaries of insurance to the City each quarter.
IRC Handouts & Information
- Instant Risk Coverage (IRC) Insurance Portal
- IRC Summary of Coverages 2025
- IRC How to use Portal 2025
- How to “IRC Guide Document” 2025
City of Ottawa IRC Insurance…There is a $1,500.00 Deductible on each claim. The Insurance Premium is dependent on :
- Nature of the event and its activities (passive/low risk, moderate risk, physical/high risk)
- Expected number of attendees
- Event Frequency (One-off or recurring Event)
- Does the Event include Alcohol
- Does the Event involve Vendors.
Duuo Handouts & Information
- Duuo Event Insurance Policy Summary 2024
- Duuo Venue Insurance for Hosts
- Duuo Event Insurance – Average Cost
Are bouncy castles ever allowed? Bouncy Castles are allowed outside only if they are set up outside, supervised and removed by a professional company. That company must provide proof of insurance for a minimum of $2M with the event organizer (rental client), City of Ottawa and Tanglewood Hillsdale Residents Association Inc listed as ‘Additional Insureds’.
Vendors or Third Party Contractors If the Permit Holder is hiring services from a third party contractor (or vendor), permit holders are required to request the contractor or vendor to provide a Certificate of Insurance evidencing their Commercial General Liability insurance coverage to a minimum limit of $2,000,000.00, endorsed to add, as additional insureds, the permit holder, the City of Ottawa and Tanglewood Hillsdale Residents Association Inc.
Refundable Warranty Deposits…
In addition the Tanglewood Park Community Centre collects a $100.00 Refundable Warranty Deposit that cover costs not reimbursed under the Insurance Policy (ie: Additional Cleaning Costs, Lost Keys, Fines for any Violation of the Rental Terms and Conditions, Lost or Damaged Equipment, Damage to the Facility).
The Bottom Line…
If something is damaged or disappears as a result of your event then the Permit Holder or their Insurance Company is expected to pay the full cost of repairs or replacement.
If someone is injured as a result of your event then the Permit Holder or their Insurance Company is expected to pay the full cost of any claims and/or Lawsuits.