Terms of Service and Privacy Policy:

Tanglewood-Hillsdale Community Association (THCA)

Meaning of Personally Identifiable Information used here

Personal information is information about you that is personally identifiable like your name, address, email address, or phone number that is not otherwise publicly available.

Collection, use and retention of personal information

THCA only collects, retains and uses personal information that is necessary (and allowed by law) to administer our Association’s business and to plan and provide events, programs and services requested by our household members or facility users.

In order for you to be enrolled, we require your name, email address, home address and a contact phone number. For persons seeking a THCA membership and Community Centre program, family members name and age categories are necessary as they may individually participate in our activities.

THCA, as agent for the City of Ottawa, collects personal information on prescribed forms for rental of the Community Centre. A copy of those forms is periodically released to the City. Their policy of non-disclosure can be found at

Restrictions on the disclosure of personal information

Records are under our direct control. Staff and volunteers know not to intentionally reveal it. We do not reveal specific information about you to third parties for their independent use, except if required to do so by law. THCA does not sell, share or rent our members / facility users’ information to any outside company or organization.

Protecting your personal information

You are important to us. THCA is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect, be that gained by membership, registration, volunteer or rentals enrollment (i.e. form completion).

When you provide us your personal information to process your online membership, registration or volunteer enrollment we receive this information using a secure Internet server employing the industry standard secure transmission protocol known as SSL (Secure Socket Layer). SSL encrypts all personal information you send us, ensuring that this information is sent to us in a private and secure manner. Once received, all of your personal information is protected against unauthorized access.

Your ability to edit your account information and preferences

You can edit your Membership, registration, volunteer enrollment and facility rental information at any time.

We reserve the right to send you certain communications relating to the Membership or Program service, such as expiry announcements without offering you the opportunity to opt out of receiving them.


We currently accept payment by PayPal, a secure and global payment platform, or by cheque or cash.

Your membership, registration or rental purchase will appear as “Tanglewood Park Community Centre” on your credit card statement.


By using our website to enroll, you consent to the collection and use of your personal information by Tanglewood-Hillsdale Community Association. If we change our Privacy policy we will post the changes to this page so that you are always aware of the information collected, how we use it, and under what circumstances we disclose it.


For general inquiries, please contact us at [email protected]


Updated March 2017